Orders will be shipped within 10 business days with USPS First Class Mail (unless you upgrade shipping at check out.) Once your order has shipped, you will receive a shipping confirmation email with your tracking number attached. If you have any questions about your order, email hello@bymadley.com

How much is shipping?

Domestic shipping is a $5 flat rate unless you decide to upgrade! For orders with 3 or more hats, enjoy shipping on us!

Where do you ship?

We only offer domestic shipping at the moment! 


All sales are final at this time since each hat is custom made. If you have any questions about your order, please email hello@bymadley.com. We apologize for any inconvenience. 


Thank you so much for your interest in Madley. We are so happy you want to work with us! Please email wholesale@bymadley.com for all wholesale inquiries. We will be in touch soon!


How long does it take to hear back from Madley Customer Service? We get hundreds of emails and messages each week, and like to spend weekends doing things that we love. Emails will be responded to in 1-2 business days.